Shipping and Delivery

Welcome to Eksutra.com! We strive to ensure that your orders are processed and delivered promptly. Please review our Shipping and Delivery Policy below for details on how we handle shipping and delivery for both domestic and international orders.

1. Order Processing and Shipping Time

Processing Time: All orders are processed within 1 to 2 business days of receipt. Please note that business days refer to Monday through Friday, excluding weekends and public holidays.
Shipping Time: Once your order is processed, shipping times will vary based on your location and the shipping method selected. Estimated delivery times will be provided during checkout.

2. Shipping Costs

Domestic Shipping: Shipping costs are included in the total amount of your order. The cost is calculated based on your shipping address and the delivery method selected at checkout.
Shipping Method: We offer standard shipping for all physical products. Expedited shipping options may be available at checkout for an additional fee.

3. International Shipping

Digital Invitations: We offer international delivery for our digital e-invitations. Once your order is completed, you will receive your digital invitations via email, making them accessible from anywhere in the world.
Physical Products: Currently, we do not offer shipping for physical products outside of our domestic service area. We are continually reviewing our shipping policies and may offer international shipping for physical products in the future.

4. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can use this tracking information to monitor the progress of your delivery.

5. Issues with Delivery

If you encounter any issues with your delivery, such as delays or damaged items, please contact us at info@eksutra.com. We will work with you to resolve any issues and ensure your satisfaction.

6. Contact Us

For any questions or assistance regarding our Shipping and Delivery Policy, please reach out to us at:

Email: info@eksutra.com
Phone: (+91) 7096761585
Address: Eksutra.com, Chimanlal Girdharlal Rd, near Parimal Underbridge, Paldi, Ahmedabad, Gujarat 380007

Thank you for choosing Eksutra.com. We look forward to serving you and ensuring a smooth and timely delivery of your orders.